FAQs

Customers may cancel or change their reservation at no cost up to seven days prior to the tour. Customers who have purchased ticket insurance may change or cancel their reservation up to one hour prior to the start of the tour. Customers who cancel their reservation may receive a full refund for the ticket price but will not receive a refund for ticket insurance and processing fees.

To be respectful to our other guests and to maintain positive relationships with our affiliate locations, it is critical that our public tours depart precisely on time. Our guides are instructed to wait no longer than five minutes past the advertised start of the tour. We strongly advise that you plan to arrive at least 15 minutes prior to the scheduled departure of the tour. Please bear in mind that Boston traffic can be unpredictable, so it’s best if you plan ahead. If you are running late, we will make every attempt to contact you prior to the departure of the tour. If you miss the tour, please contact customer service at 508-965-9748, and they will do their best to assist you. Being late for a private tour may result in additional booking fees.

We understand that the people who book our tours travel from across the country and across the world, so we never want to disappoint anyone.  If we need to cancel a tour for inclement weather or other reasons, customer service will contact you to discuss your options.

Please bring a photo ID as well as the confirmation email you received when you purchased your ticket.

For public tours, you will receive an email with information on where and when to meet. If you have purchased a ticket and have not received an email, please contact customer service at 508-965-9748 or email hello@siphappenstours.com

We currently operate in Boston, MA, Providence, RI, and Newport, RI. Each location features a mix of breweries, wineries, and distilleries — and every tour is designed to give you a unique, local experience.

Every tour includes:

• Visits to three handpicked breweries, wineries, distilleries, or cideries
  
• Free samples at each stop
  
• Reserved seating at every location
  
• A full meal at one of the stops (dietary requests accommodated with advance notice)
  
• Behind-the-scenes access at one or more locations
  
• Transportation in our passenger van with a safe, sober driver
  

Fun craft beverage trivia and prizes

Yes. All participants must be at least 21 years old and have a valid government-issued photo ID.

Public tours typically last about 4–5 hours, depending on the locations and traffic. Private tour times vary based on your custom itinerary.

You can reserve your spot online through our [Book Now] page. Public tours have set times:

• Fridays at 5:30 PM
  
• Saturdays & Sundays at 12:00 PM and 5:00 PM
  

Private tours can be booked for any day and time based on availability.

We can accommodate most dietary needs with advance notice. Please let us know when booking so we can make arrangements with our partner venues.

Yes. Our Private Tours are perfect for bachelor and bachelorette parties, birthdays, corporate outings, and more. They include door-to-door service and a fully customized itinerary.

Public tours typically accommodate 8–14 guests. Private tours can be arranged for smaller or larger groups — just contact us to discuss your needs.

Our tours run rain or shine, but we monitor weather conditions closely. In the rare event of unsafe travel conditions, we’ll contact you to reschedule or provide a refund.

We offer a full refund for cancellations made at least 72 hours before your scheduled tour. For cancellations within 72 hours, please contact us — we’ll do our best to work with you.

Yes! Gift cards are available and make the perfect present for craft beverage lovers. You can purchase them online through our [Gift Cards] page.

For safety and compliance reasons, open containers are not permitted in the vehicle. You’ll have plenty of time to enjoy drinks at each stop.

No. Our guides are 100% committed to guest safety and never drink during tours. They’re there to keep you safe, informed, and entertained.

If you are a designated driver or simply don’t drink we have you covered with our Play Your Own Way ticket. This ticket allows you to participate on the tour and still enjoy the tour provided meal but the bar tab is up to you. All of our affiliates offer non-alcoholic options including non-alcoholic beer and mocktails.

Please use Code PYW for your ticket.

Some people like to have a little more choice when it comes to their tour experience. If that’s you it might be best if you purchase one of our Play Your Own Way tickets.  This ticket allows you to participate on the tour and still enjoy the tour provided meal but the bar tab is up to you.